The Latest Virtual Graffiti News
Product and Solution Information, Press Releases, Announcements
|Scale Computing Wins First Place in Trifecta of Customer Satisfaction Awards: 2021 Best Feature Set, Best Usability, and Best Customer Support From TrustRadius|
|Posted: Wed Jan 06, 2021 11:39:54 AM|
Indianapolis – January 6, 2020 – Scale Computing, a market leader in edge computing, virtualization and hyperconverged solutions, announced today that TrustRadius has recognized the company with a 2021 Best Feature Set Award, a 2021 Best of Customer Support Award, and a 2021 Best Usability Award. This trifecta of awards highlights the few companies with outstanding feature sets that have gone above and beyond to delight their users. The company ranked first in all three categories.
To win the Best Customer Support Award, each nominated organization had to receive 10 TrustRadius reviews in the past year that featured specific mention of their product’s customer support. Winners also had to rank in the top three positions of their category in terms of what percentage of positive responses they earned this year. The feature award looks specifically at three feature sets, is limited to three winners per award, and winners are ranked 1-3. Additional vetting via textual review analysis was also performed by the TrustRadius research team. The same process was followed with the Best Feature Set Award and the Best Usability Award.
“We are excited to announce our first-ever “Best of” Award winners,” said TrustRadius CEO Vinay Bhagat. “Let’s face it: Not all products are created equal, and neither are all technology buyers. That’s why at TrustRadius we’re always looking for new ways to help buyers make great decisions. By highlighting products that have first-class feature sets, we can help more buyers navigate to products that will meet their unique needs.”
“When you win awards based on customer feedback it is the most gratifying because customer success is Scale Computing’s top priority. We engineer our IT infrastructure platform to be simple to manage and maintain while leveraging our patented self-healing technology to maintain maximum uptime for applications. This innovation is appreciated by customers at organizations of all sizes, in every vertical, and we are proud our customers have recognized us in TrustRadius,” said Jeff Ready, CEO and co-founder, Scale Computing.
This news follows exciting recent award wins for the company including:
Scale Computing believes that it is the top choice over its competitors for many customers due to the simplicity, efficiency and innovation of Scale Computing HC3. Specifically: