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10 Essential Things to Consider When Switching Email Security Providers

1. Multiscanning Capabilities
   Why settle for one antivirus engine when you can have many? OPSWAT’s Multiscanning technology leverages 20+ AV engines to detect threats faster and more accurately. If layered defense is your priority, this is a must-have.
2. MSSP Support for Migration
   Migrating email security can be complex. Bringing in a Managed Security Service Provider (MSSP) like those certified by Proofpoint (Cough Virtual Graffiti Cough) ensures a smooth transition, minimizes downtime, and helps with policy tuning and user training.
3. Email Archiving Needs
   Do you need archiving built into your email security solution? Some platforms like Barracuda, Proofpoint, and OpenText offer integrated archiving, which simplifies compliance and eDiscovery. Others may require separate tools, so plan accordingly.
4. MX Record vs. API-Based Security
   Traditional solutions reroute email via MX records, while newer platforms like Abnormal Security use API-based integration with Microsoft 365 or Google Workspace. API-based models offer faster deployment and deeper behavioral insights but may not suit every environment.
5. Gartner Magic Quadrant Recommendations
   Check the Gartner Magic Quadrant for Email Security. Providers in the top-right corner (leaders) offer strong vision and execution. Microsoft, Proofpoint, and Trend Micro consistently rank high, but always match their strengths to your needs.
6. User Count & Scalability
   Some solutions are better suited for SMBs, while others scale effortlessly to enterprise-level deployments. Knowing your user count can help eliminate options that don’t fit your size or growth plans.
7. Threat Intelligence Integration
   Does the provider offer real-time threat intelligence? Platforms like Fortinet FortiMail and Trend Micro integrate with global threat feeds to proactively block emerging threats.
8. Ease of Management & Reporting
   Look for intuitive dashboards, automated reporting, and granular policy controls. Barracuda and Microsoft Defender for Office 365 shine in this area, making life easier for IT admins.
9. Compatibility with Existing Infrastructure
   Ensure the solution integrates seamlessly with your email platform, SIEM, and endpoint protection. Compatibility issues can lead to gaps in coverage or operational headaches.
10. Support & SLA Guarantees
    Don’t overlook support quality and service-level agreements. A responsive support team and guaranteed uptime can make all the difference during a crisis.

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Final Thoughts

Switching email security providers isn’t just a technical decision, it’s a strategic one. At Virtual Graffiti, we help clients navigate this journey with expert guidance and partnerships with the best in the business.

Need help choosing the right solution? Reach out to our team and we’ll help you find the perfect fit based on your environment, goals, and budget.